- From
- Priya Shah, Hollins Freight
- Subject
- Short delivery
Hi, our last delivery was short two pallets, and the invoice still charges for all twelve. Can you sort it?
AI that reads your business, then does the work. Proactively.
Contextric builds AI agents that work like members of your team: they look things up in your systems, do the job from start to finish, and check with a person before anything important.
- Help article: Reporting a delivery problem your website's help pages
Generic AI reply
"Sorry to hear that. Shortages should be reported within 48 hours of delivery. Please call our accounts team on 0121 496 0123 with your order number, and they'll look into it within 5 working days."
- Hollins Freight's last delivery was Order 48113 your order system
- Driver's proof of delivery: 10 of 12 pallets signed for your transport app
- Invoice INV-20931, £4,180 for 12 pallets your finance system
Agent's draft
"Thanks Priya. You're right: 10 of 12 pallets were signed for on 9 October. I've raised a credit note for the 2 missing pallets, £696.67, against INV-20931."
Sent to Sam in Finance for approvalApproved
- Credit note CN-2207 raised in the finance system
- Reply sent to Priya, with the credit note attached
- Ledger updated and the invoice balance corrected
Platforms we build on
Everyone knows how to prompt. Getting AI to do real work for you is the challenge.
A chatbot can draft an email. Getting AI to resolve the query, update the record and know when to ask a person takes more: access to your data and systems, a fit with how your people work, and a clear idea of what you want it to achieve.
What it sees and acts on
Your data and systems
Documents, records and the tools your teams already use, connected securely so the AI can look things up and get things done.
Who stays in charge
Your people and processes
Built around how work really happens, with people checking the decisions that matter and confident using what's built.
Where it should take you
Your ambition
Not just a few minutes saved on emails. We start from what you want the business to achieve, then find where AI makes the biggest difference.
Agentic solutions
Small steps, leading to big improvements.
Nothing is built without a business case. We start small, show the value early, and you decide at every stage whether to go further. A monthly plan keeps the first investment low so the savings can pay for the solution.
-
01
Intro call
Free30 minutes
Tell us what's taking your team's time. We'll be honest about whether AI can help.
-
02
AI Opportunity Review
Fixed price1 to 5 days
We look at how work really happens, find the best opportunities and give each one a business case: build cost, running cost, expected saving and payback. The plan is yours to keep, whoever builds it.
-
03
Pilot
If neededFixed price, 2 to 6 weeks
Where a solution needs proving, we try it on one process with real data and real users first. When the approach is well understood, we go straight to rollout.
-
04
Rollout
Upfront or monthlyScoped in the Review
Pay for the build as a project, or spread it with a monthly Build and Run plan so the savings fund it.
-
05
Run and improve
MonthlyOngoing
Keep it working as your business changes. Often the first saving pays for the next idea.
Prove it Free or fixed price. Stop at any step.
Roll out and run Once the business case is clear.
Consulting and training
Helping your people to exploit AI.
AI consulting and strategy
Independent AI consulting for leadership teams: what AI means for your organisation, where to start, and how to govern it.
- Leadership briefing
- A half-day session on what AI can realistically do, the risks, and where to start.
- AI strategy and roadmap
- Prioritised opportunities, an honest view of readiness and a practical 90-day plan.
- Governance and responsible use
- Policies, risk assessment and acceptable-use guidance, so people use AI within clear limits.
- Ongoing advisor
- A senior AI consultant on call for your leadership team, on a monthly retainer.
Training and workshops
Practical, hands-on AI training from people who build AI for a living.
Launch pricing
The prices below include a 25% startup discount while Contextric is getting started. Quotes for courses on request include the same discount.
| Course | Who it's for | Price per course |
|---|---|---|
| AI for LeadersHalf-day briefing | Executives and senior managers | £3,750 |
| AI at Work: Practical EssentialsFull day | All staff | £4,500 |
| Build Your Own AI AssistantFull day, hands-on | Power users and business teams | On request |
| Building with AI AgentsOne or two days | Developers and technical teams | On request |
| Tailored programmesAround your tools and policies | Any team | On request |
Prices are for the whole course, not per delegate, for up to 15 people. All prices exclude VAT. Travel and expenses are charged at cost.
Agents that run whole processes.
These agents work across your systems and your inbox from start to finish, and hand over to a person where judgement matters.
Website content and SEO, kept up to date
Finds what your customers are searching for, writes the pages to match, and only publishes once someone has said yes. All by email.
- Checks search trends, site analytics and competitors every week
- Drafts new pages and updates in your own tone of voice
- Emails the marketing lead a short list of proposed changes
- Marketing lead replies to approve or amend
- Publishes what's approved and reworks the rest
Agents like this work as virtual members of your team. They take on the steady, time-consuming work, so your capacity grows without adding headcount.
- From
- Website agent
- To
- Hannah Price, Marketing
- Subject
- 3 website changes for this week
Morning Hannah. More people are searching for same-day pallet delivery in Birmingham, and we don't appear for it. This week I'd like to:
- Add a page for same-day pallet delivery in Birmingham
- Rewrite the Services intro to mention live tracking
- Fix 4 broken links on the Contact page
Drafts are attached. Reply to approve, or tell me what to change.
- From
- Hannah Price
1 and 3 are fine. For 2, leave out live tracking, it isn't launched yet.
Published
- From
- Website agent
Thanks Hannah. 1 and 3 are now live. I've reworded 2 to leave out live tracking and attached the new draft. Reply if you'd like any more changes.
Accounts receivable, run over email
Chases overdue invoices the way a good credit controller would, and keeps the ledger up to date from the replies.
- Checks aged debt in the finance system every morning
- Sends each customer a reminder that fits their history
- Reads the replies: remittances, promises to pay, queries
- Updates the ledger and sends copy invoices or statements
- Disputes and sensitive accounts go to credit control
Invoice financing, prepared and submitted
Turns raised invoices into cash sooner by assembling each funding drawdown automatically.
- Picks out invoices that meet the facility's rules
- Checks each one against proof of delivery and customer limits
- Builds the schedule and supporting documents
- Finance manager approves the drawdown
- Submits to the funder and reconciles the advance
Tenders found, triaged and drafted
Finds the right opportunities, suggests which to go for, and gets the bid team to a strong first draft in hours rather than weeks.
- Scans tender portals every day for new opportunities
- Scores each one against your sectors, capacity and win history
- Emails the bid manager a suggested shortlist for the week
- Bid manager picks which to bid for
- Drafts each response from past bids, case studies and policies, flagging gaps and risks
- Bid manager reviews, edits and signs off
Person marks the step where someone takes over.
Led by James Tennant, founder.
James has over 25 years' experience delivering technology for large organisations across the public and private sectors, including Critical National Infrastructure programmes for UK Government and major IT programmes for FTSE 100 companies.
He started as a software engineer in the late 1990s before moving into solution and AI architecture, and co-founded an AI consultancy working with large corporate clients.
At Contextric, he brings that experience to SMEs: practical, proportionate advice on where AI and technology can make a real difference, without the cost and complexity of a big-consultancy engagement.
Book a free 30-minute intro call.
Tell us what you're working on. You'll get an honest view of whether AI can help and what a sensible first step would be. No obligation.
Choose a time
Or email hello@contextric.com